|
|
| |
|
| |
 |
| |
Flexible access to provide support - anytime, anywhere
|
| |
| In today's service environments it's imperative that on-the-go technicians and
managers have easy and convenient access to their support tools and
applications. HEAT® offers flexible access methods, including local
client-server, browser, thin-client, and wireless devices. |
| |
Thin Client Computing
|
| |
| Server-based thin client computing allows you to reduce the costs associated
with administering desktop resources. iHEAT™ makes it possible to access HEAT
using a Web browser through either a network or dial-up connection - with no
additional plug-ins required. The iHEAT application runs and is accessible from
a single server, which provides centralized software management, maintenance
and upgrading - resulting in a lower total cost of ownership for your
organization. |
| |
Web Access
|
| |
| HEAT® WebCenter, built on Microsoft® .NET technology, provides technicians and
managers with immediate access to the most commonly used features of HEAT from
any computer with Internet access - including a Macintosh®. HEAT WebCenter is
loaded with easy-to-use tools and features including Quick Stats, Quick Charts,
and Quick Reports. |
| |
-
No more hard to reach content
- store documents in their native format and search for nearly any document
type regardless of format, structure, or location.
-
Resolve issues correctly without escalations
- catalog data so that when it is needed most, it can be found and delivered in
a way that will help resolve the issue the first time without the need for
costly escalations.
-
Remove the barriers to collaboration - HEAT Plus Knowledge
facilitates collaboration among experts in different parts of the organization
by making it easier to share information through document searching, storage,
indexing, reporting and authoring capabilities.
|
| |
Read more about iHeat and Heat WebCenter
|
| |
|
|
| |
| Read More: |
| |
|
|
| |
| For more information on these products please contact us at 1-203-929-1648 or
E-mail us at sales@sagasolutions.com. |
